Age and kids policy: who can stay, swim, and play the tables
Resorts World Catskills is open to guests of all ages for hotel stays, but the person who books/checks in must be at least 21 with a valid credit card. Children may use the all-ages indoor pool and most dining venues, while the casino floor, certain bars (21+), and many spa treatments are restricted by age.
In this guide
Who can book and check in
The minimum age to book or check in to a room at Resorts World Catskills is 21. The booking/check-in adult must present a valid government-issued photo ID and a credit card in their name.
Children of any age are allowed to stay in guest rooms when the reservation is made by a qualifying adult (21+). Pets are not permitted except for service animals complying with ADA Title III.
- Minimum age to check in: 21 (ID + credit card required)
- Children of any age allowed as long as booking adult is 21+
- Service animals only; no pets
| Who | Can book/check in? |
|---|---|
| Adult (21+) | Yes |
| Adult under 21 | No (cannot book/check in) |
| Children (any age) | Yes, as hotel guests when reservation held by 21+ adult |
Age rules for the casino, gaming areas and bars
The casino gaming floor and sportsbook require guests to be 21 or older; entry is not permitted to anyone under 21. That age restriction also applies to certain bar areas tied to gaming (for example, Butterfly Beach Bar and Bar 360 require guests to be 21+).
Dining venues and other public resort spaces are generally open to guests under 21 unless a specific venue posts an age restriction.
- Casino floor and sportsbook: 21+ only
- Bar areas attached to gaming (e.g., Butterfly Beach Bar, Bar 360): 21+
- Most restaurants (Cellaio, Lotus, The Catskills Bistro, Dos Gatos Cantina, Good Friends, RW Food Hall): open to all ages
| Area | Minimum age |
|---|---|
| Casino floor & sportsbook | 21 |
| Butterfly Beach Bar / Bar 360 | 21 |
| Restaurants and food hall | No minimum (children allowed) |
Pools, spa and fitness — who can use what
Registered hotel and spa guests have access to two indoor pools and a hot tub. One pool is open to all ages and one pool is restricted to guests 21 and older; pool hours are daily from 7:00 AM to 10:00 PM.
Awana Spa is treated as an adult facility for many services: massage, facial, and body treatments are reserved for guests 18 and older. Select salon services at the spa are available to guests under 18. The Walk of Wellness Passport grants timed access to spa thermal areas and the spa pool when included with qualifying bookings.
- Pools: two indoor pools + hot tub (one all-ages, one 21+)
- Pool hours: 7:00 AM–10:00 PM daily (reserved for registered guests)
- Spa services (massages, facials, body treatments): 18+; some salon services for younger guests
- Fitness center access included with resort fee (registered guests)
| Facility | Age policy |
|---|---|
| All-ages indoor pool | All ages (registered guests only) |
| 21+ pool | 21 and older (registered guests only) |
| Awana Spa treatments | 18 and older (massage, facial, body treatments) |
Rooms, suites and children
Rooms at the property include Deluxe Suite (1 King Bed or 2 Queen Beds) and Luxury Suite (1 King Bed). Children may stay in these rooms when the reservation is made by an adult 21 or older.
Amenity and occupancy rules that affect children (cribs, extra bedding, rollaways) are not detailed in the available materials — contact the resort directly at the listed phone number for specifics when you book.
- Room types: Deluxe Suite and Luxury Suite (room bedding options listed)
- Children allowed in rooms when booking adult is 21+
- For cribs/extra bedding or policies beyond the basic age rules, confirm with the resort
| Room name | Bed options |
|---|---|
| Deluxe Suite | 1 King Bed or 2 Queen Beds |
| Luxury Suite | 1 King Bed |
Dining, family-friendly venues and hours
Many on-site restaurants and the RW Food Hall welcome under-21 guests; the Catskills Bistro offers all-day dining and is open 24 hours on Fridays and Saturdays. Reservations are recommended for table-service restaurants like Cellaio and Lotus.
Specific venue hours vary; check with the resort or the restaurant for current hours and any age-based restrictions (bars and certain lounges remain 21+).
- Family-friendly restaurants: The Catskills Bistro, Good Friends, RW Food Hall, Dos Gatos Cantina, Cellaio, Lotus
- The Catskills Bistro: breakfast, brunch, all-day; 24-hour service Fri–Sat
- Make reservations for popular dinner spots (Cellaio, Lotus) to avoid wait times
| Venue | Typical service |
|---|---|
| The Catskills Bistro | Breakfast, all-day, late-night; Fri–Sat 24 hours |
| Good Friends / RW Food Hall | Casual, all-ages casual dining and grab-and-go |
| Cellaio / Lotus | Table service; reservations recommended (dinner service) |
Practical tips before you travel
Bring a photo ID and a credit card in the name of the booking guest to check in. The property collects a refundable incidental deposit at check-in and applies a mandatory nightly resort fee that includes Wi‑Fi, pool & fitness access, and self-parking.
If you plan to use spa services, book treatments in advance and note that many spa treatments require guests to be 18+. For any questions about child amenities (cribs, specific pool rules), contact the resort directly.
- Check-in typically begins at 4:00 PM; check-out is by 11:00 AM (late check-out may be available).
- Resort fee covers high-speed Wi‑Fi, fitness & pool access, pool towels, self-parking, in-room bottled water/coffee/tea.
- Call the resort or BookResorts agents (listed phone) to confirm policies or request cribs/extra bedding.
| Contact | Detail |
|---|---|
| Hotel address | 888 Resorts World Drive, Monticello, NY 12701 |
| BookResorts agents (24/7) | +1 (888) 605-1350 |
| Check-in / check-out | Check-in from 4:00 PM; check-out by 11:00 AM |
