Resorts World Catskills FAQs

Resorts World Catskills is a casino resort in Monticello, New York, offering a casino floor, multiple restaurants and bars, indoor pools, Awana Spa, live-entertainment venues, and meeting space.

The address is 888 Resorts World Drive, Monticello, New York, 12701, US.

Yes. Resorts World Catskills includes a large casino floor and a full sportsbook; guests must be 21 or older to enter the gaming floor.

No. Resorts World Catskills is not all-inclusive; room rates do not include meals and drinks, and the property has multiple standalone dining venues with separate hours and charges.

Yes. A mandatory nightly resort fee covers high-speed WiFi, fitness center and indoor pool access, pool towels, garage self-parking, and in-room bottled water and coffee.

Yes. Complimentary self-parking is provided in an on-site garage, with accessible parking and an EV charging station; valet parking is available for an additional fee.

High-speed Wi‑Fi is included with the resort fee and is available in guest rooms and public areas.

The nearest major airport is New York Stewart International Airport (SWF), generally about a one-hour drive; other airport options include Albany (ALB) and the New York City airports.

The property offers transfers/airport shuttle service; guests should contact the property with arrival details before travel to confirm availability and any surcharges.

No. Resorts World Catskills maintains a no-smoking policy throughout the property, including guest rooms.

The adult who books or checks into a room must be at least 21 years old and present a valid photo ID and a credit card in their name.

Yes. Children of any age are welcome as hotel guests when the reservation is made by an adult aged 21 or older.

Yes. Many dining venues including Cellaio, Lotus, The Catskills Bistro, Dos Gatos Cantina, Good Friends, and RW Food Hall welcome guests under 21.

Yes. The resort has two indoor pools: one is open to all ages and the other is restricted to guests 21 and older; both pools are reserved for registered hotel and spa guests.

No. Guests must be 21 or older to enter the casino gaming floor.

Most spa services (massages, facials, body treatments) are reserved for guests 18 and older, though select salon services are available for younger guests.

Information about on-site childcare or babysitting services is not available in the provided sources; contact the property directly to ask about options.

Yes. Nearby family-friendly options include the Kartrite Resort & Indoor Waterpark, Monster Golf Club, and local outdoor attractions; verify hours and age rules with each venue.

Pets are not permitted; only service animals that comply with ADA Title III are allowed on the property.

Standard check-in typically begins at 4:00 PM and check-out is by 11:00 AM; some listings show extended or slightly different windows, and late check-out may be available for a fee subject to availability.

A government-issued photo ID and a credit card in the guest's name are required; a refundable incidental/damage deposit is collected by credit card at check-in.

Sources indicate a refundable incidental deposit is collected at check-in, but specific amounts vary by listing; contact the property for the current deposit policy.

The property accepts major credit cards (Visa, Mastercard, American Express, Discover, Diners Club, JCB); cash and debit cards may not be accepted for the room deposit.

Yes. An airport shuttle/transfer service is offered, and guests should contact the property ahead of arrival to provide flight details and confirm any surcharges.

Yes. The resort provides luggage storage and express check-out for registered guests.

Early check-in and late check-out requests may be possible but are subject to availability and may incur a fee; contact the front desk in advance to arrange.

No. Resorts World Catskills is a non-smoking property; smoking or vaping is not permitted inside guest rooms.

Yes. The property offers accessible parking and accessible facilities; contact the hotel directly to request accessible rooms or specific accommodations.

If you booked through BookResorts, their agents are reachable 24/7 at +1 (888) 605-1350 for booking support; for property-specific questions, contact the resort directly.

The documented room types are Deluxe Suite (1 King Bed or 2 Queen Beds) and Luxury Suite (1 King Bed).

The Deluxe Suite is available with either 1 King Bed or 2 Queen Beds.

The Luxury Suite is offered with 1 King Bed.

Yes. In-room coffee, tea, and bottled water are provided and included as part of the resort fee.

No. Pets are not permitted in guest rooms; only service animals complying with ADA Title III are allowed.

Yes. All guest rooms and suites are non-smoking.

High-speed Wi‑Fi and access to the fitness center and indoor pools are included with the mandatory resort fee for registered guests.

Yes. Complimentary garage self-parking is included for guests booking rooms and suites.

Information about rollaway beds or cribs is not available in the provided sources; contact the property directly to request these items.

When booking, request the desired room type or bed configuration in your reservation notes and confirm with the hotel before arrival; specific assignments are subject to availability.

Resorts World Catskills has multiple on-site restaurants and bars, including Cellaio, Lotus, Dos Gatos Cantina, The Catskills Bistro, Good Friends, RW Food Hall, Bar 360, Empire Lounge, and Butterfly Beach Bar.

No — room rates do not include meals. The Catskills Bistro offers breakfast service on property, and other on-site venues serve food at various times of day.

Yes. RW Food Hall provides grab-and-go American bites and Starbucks coffee, and Good Friends offers casual Asian street-food via a self-serve kiosk.

The Catskills Bistro offers 24-hour service on Fridays and Saturdays; other venue hours vary by restaurant.

Reservations are recommended for many table-service restaurants such as Cellaio and Lotus and can usually be made through the resort's dining reservation line or the restaurant directly.

Yes. Several dining venues, including Cellaio, Lotus, The Catskills Bistro, Dos Gatos, Good Friends, and RW Food Hall, welcome guests under 21.

Yes. The casino floor and some bars such as Butterfly Beach Bar and Bar 360 require guests to be 21 or older; other lounges have varying age policies.

There is no resort-wide dress code, but general dining attire is business casual and individual venues may set their own expectations.

The available dossier does not provide a specific room-service policy, so please contact the resort directly or your BookResorts agent for current in-room dining options.

Yes. The on-site Awana Spa offers massages, facials, body treatments, salon services, steam rooms, saunas, relaxation lounges, and a dedicated spa pool with cabanas.

Awana Spa is open Sunday, Monday, and Thursday from 10 AM–6 PM; Friday and Saturday from 9 AM–8 PM; it is closed Tuesday and Wednesday.

Yes. Massage, facial, and body-treatment services are reserved for guests 18 and older, though select salon services are available for younger guests.

Yes. Reservations are required for massage services and other spa treatments and should be made with the property before arrival.

The Walk of Wellness Passport grants roughly three hours of access to steam rooms, saunas, relaxation lounges, and the indoor spa pool and hot tub, and it comes complimentary with qualifying treatment bookings.

The dossier notes spa services and some facilities are available at the resort; for specific access rules for non-registered guests, contact the property directly.

Yes. The spa includes multiple treatment rooms plus hair, nail, and eyebrow-shaping salon services as part of its offerings.

Yes. The Awana Spa features a dedicated indoor spa pool and hot tub, with access details tied to spa bookings and the Walk of Wellness Passport.

Yes. Resorts World Catskills has two indoor pools and a hot tub for registered hotel and spa guests.

Pools are open daily from 7:00 AM to 10:00 PM.

No. The pool and spa facilities are reserved for registered hotel and spa guests, not the general public.

Yes. One of the indoor pools is reserved for guests 21 and older while the other pool is open to all ages.

Children of any age may use the all-ages indoor pool, but the 21+ pool is restricted to guests 21 and older.

Yes. Pool towels are included among the amenities covered by the resort fee for registered guests.

The available information does not specify lifeguard staffing; contact the resort directly for current pool safety details.

Pools are reserved for registered hotel and spa guests; if there are any booking or capacity controls, guests should confirm with the property in advance.

For general outdoor tourist activities, mid-June through mid-September is the most active period, with warm weather and more outdoor options available.

Peak fall foliage in the Sullivan Catskills typically occurs from late September into mid-October.

Winter brings cold temperatures and snowfall in the Catskills, and December through March is the typical season for skiing and snow activities in the area.

Yes. Mid-March through late April is often called 'mud season' as trails and higher-elevation areas can be soft from snowmelt and rain.

Summer temperatures in the Sullivan Catskills generally average in the 70s and 80s°F, with occasional days in the 90s and higher humidity at times.

Spring (April–May) and late fall into early winter are typically quieter shoulder seasons, though spring can be wetter and muddier.

Resorts World Catskills is about 90 miles north of New York City; the nearest major airport is Stewart International Airport (SWF), roughly a one-hour drive depending on traffic.

Yes. Nearby ski areas such as Holiday Mountain operate in winter, and the Catskills region supports skiing and snowboarding typically from December through March.

Resorts World Catskills is located at 888 Resorts World Drive, Monticello, New York, 12701, US.

The nearest major airport is New York Stewart International Airport (SWF), about a roughly one-hour drive depending on traffic.

Yes — the property offers an airport shuttle/transfer service, but surcharges may apply and you must contact the property with arrival details before travel.

Yes — complimentary garage self-parking is provided for guests, with accessible parking and an EV charging station on site; valet parking is available for an additional fee.

Yes — Rockland Coaches runs buses from NYC's Port Authority to the Monticello ShortLine Terminal with a travel time of about 1 hour 50 minutes and several daily departures.

Bethel Woods Center for the Arts is marketed as about a 20-minute drive from Resorts World Catskills, though driving time varies with traffic.

Rideshare services like Uber operate in the area; pickup and pricing vary by destination — for example, a typical UberX to Bethel Woods has been listed around $20–$27.

The resort is roughly 90 miles north of New York City; actual drive time depends on traffic and route chosen.

On-site options include a 100,000-square-foot casino and sportsbook (21+ to enter), indoor pools, the Awana Spa, multiple restaurants and bars, a fitness center, and live events at the RW Epicenter.

Yes — the resort has two indoor pools and a hot tub for registered guests, one pool is open to all ages while the other is reserved for guests 21 and older.

Awana Spa provides massages, facials, body treatments, hair and nail services, and relaxation facilities; most spa treatments are reserved for guests 18 and older while some salon services are available to younger guests.

Yes — the Monster Golf Club is less than a mile from the resort, and the property also lists other local golf options in the area.

Nearby family activities include The Kartrite Resort & Indoor Waterpark (a short drive away), Lake Superior State Park, and regional theaters and outdoor venues within the Sullivan County area.

Yes — the RW Epicenter is a 2,500-seat live-entertainment venue on property that hosts concerts and shows; check the resort's event calendar for scheduled performances.

Yes — The Catskills Bistro offers 24-hour service on Fridays and Saturdays, and other venues like Good Friends and the RW Food Hall provide extended hours for casual dining.

Yes — registered guests can access the casino, but entry to the gaming floor requires guests to be at least 21 years old.

Yes — the property hosts weddings and celebrations with a variety of indoor and outdoor event spaces, including a gazebo at the Monster Golf Club and the RW Epicenter for larger receptions.

On-site options include the Monster Golf Club gazebo for outdoor ceremonies and indoor reception spaces such as the RW Epicenter (divisible into sections) plus multiple ballrooms and breakout rooms.

The RW Epicenter is a large, configurable venue with capacities listed up to several thousand for major events and around 2,500 seats for live entertainment; event configuration and exact capacity depend on layout.

Yes — on-site catering and event planning services are available, and wedding site fees are reported to include chairs, china, setup/cleanup, linens, parking, and basic service items; confirm exact inclusions with the events team.

Yes — the Monster Golf Club gazebo is offered as an outdoor ceremony space suitable for vow renewals and intimate gatherings, with mountain views; ask the events team about availability and capacity for your date.

Yes — the resort's multiple restaurants, ballrooms, and outdoor areas can be used for rehearsal dinners and welcome events; contact the events or catering team to discuss space and menus.

Yes — Resorts World Catskills has flexible event space across more than 48,000 square feet and can accommodate groups from small parties up to conferences and receptions of several thousand attendees, depending on layout.

Contact the resort's events or sales team directly for wedding availability, pricing, and contracts; for general booking help you can also reach BookResorts agents 24/7 at +1 (888) 605-1350.

Standard check-in begins at 4:00 PM, and check-out is at 11:00 AM; late check-out may be available for a fee and is subject to availability.

Yes — a mandatory nightly resort fee covers high-speed WiFi, fitness-center and indoor-pool access, pool towels, complimentary garage self-parking, and in-room bottled water and coffee/tea.

A refundable incidental/damage deposit is collected at check-in via credit card; many booking sources list this deposit at $100 per accommodation per night — confirm the exact amount with the hotel before arrival.

The property accepts major credit cards (Visa, Mastercard, American Express, Discover, Diners Club, JCB) for bookings and for the incidental deposit; some sources note cash and debit cards are not accepted for the deposit.

The booking or check-in guest must be at least 21 years old and present a valid government-issued photo ID and a credit card in their name.

No — pets are not permitted at the property; only service animals that comply with ADA Title III are allowed.

Yes — complimentary garage self-parking is included for registered guests; valet parking is available for an additional fee.

Yes — reservations are required for massages and spa treatments, so you should contact the property to book treatments in advance.

BookResorts agents are available 24/7 to assist at +1 (888) 605-1350 for booking support and general questions.